APPOINTMENT POLICIES.

RETAINERS

 

ALL BOOKINGS REQUIRE A CARD ON FILE  

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NEW CLIENTS MUST PAY A NON REFUNDABLE $50-$100 RETAINER WHICH WILL GO TOWARDS THE TOTAL SERVICE PRICE.

 

RETAINERS ARE TRANSFERRABLE IF THE APPT IS RESCHEDULED WITH 48 HRS NOTICE

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CANCELLATIONS

 

NO SHOWS, APPOINTMENTS CANCELLED WITH LESS THAN 48 HRS NOTICE, & SAME DAY CANCELLATIONS WILL BE CHARGED 50% OF THE SERVICE PRICE

 

PLEASE NOTIFY ME IF YOU WILL BE 15+ MIN LATE;  YOUR APPOINTMENT MAY BE ADJUSTED OR CANCELLED  

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REFUNDS

 

NO REFUNDS ARE OFFERED. PLEASE CONTACT ME WITHIN 72 HRS TO MAKE ADJUSTMENTS WITHIN THE SCOPE OF THE ORIGINAL APPOINTMENT (FREE OF CHARGE, EXCLUDING A BLOWDRY/STYLE)

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ADJUSTMENTS AFTER 72 HRS WILL INCUR A FEE

 

SCHEDULING

 

FULL BALAYAGE/ HIGHLIGHT SERVICES MUST BE BOOKED BY 3:30 PM, AS THEY CAN TAKE 4+ HOURS TO COMPLETE.

 

OTHER SERVICES (TONER, ROOT COLOR, HAIRCUT) CAN BE BOOKED AFTER 3:30PM

 

NEW CLIENTS MUST REQUEST AN APPOINTMENT BEFORE BOOKING ONLINE

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EXCLUSIONS

 

I DO NOT OFFER SERVICES ON BLACK DYED HAIR (SALON OR HOME COLOR)